73 Alness Street, Toronto, Ontario M3J 2H2, Canada
ULTIMATE PERFORMERS ACADEMY
PROGRAMS 2024-2025
TERMS AND CONDITIONS
Please note that by enrolling your child into one of our UPA program, you consent to our terms and conditions
Enrollment and Commitment
The commitment between the parents and the training staff is mutual. The families are obligated to stay in the program from September till June. The coaching staff is obligated to train the students to their best mastery of their skills knowledge, and are committed to make changes to the group placement, adjust the performance routines, and provide extra support in case needed.
Acro Yoga is a team sport, and require all players to attend practices and rehearsals for the best results and safety of children. That’s why it is very important that athletes practice regularly on chosen day/s with the same class partners over the whole period. Absences will not only affect the individual athlete, but the performers group as a whole. We also recommend for best results to attend no less than two (2) practice days a week.
Our annual program run from September to June, with multiple events and show performances within the term. During this season children train with the same partner athletes over the whole period. While accepting and signing our contract, participation in the program is mandatory. This allows time for our trainers to implement the program and show progress, as well as for athletes to adjust to the program, trainers, and skills learning curve. Should you wish to discontinue your child’s UPA enrollment, an administrative fee of one (1) month payment, per every five (5) or partial months of training, will be applied to your account. Following that period of time, one (1) month notice termination of classes is required.
Being a member of a UPA company is a privilege and comes with responsibility. Personal accountability is essential for a successful season, and commitment to your other group members is a vital component of this success. When a member of the performing group is not present, it negatively impacts your entire team. Please do not consider being a part of The UPA if missing a trip to the mall with your friends is going to be an issue, or if you expect scheduling conflicts with other sports or activities.
Billing and Invoicing
Pre-paid method is managed by Ultimate Calisthenics management, and allows families to pay by credit card or cash for upcoming classes and events. Pre-paid option implies significant discounts vs. drop-in regular prices and thus refunds or price reduction are no allowed. Yet, we allow make-up classes, based on legitimate reasons of missing the schedule, within a payment period and do not carry forward to the next year. Payment conditions are listed in the annual contract. Personal Training fees are paid directly to UPA management. A kind reminder that a failure to pay in a timely fashion because of an inactive credit card or insufficient funds will result in escalation.
Cancellation Policy
Any cancellations of a scheduled Personal Training session require at least 24-hour advanced notice to avoid charges. Please remember that a full charge will apply to the same day, last minute cancellations, and all no-shows for classes. In case of class cancellation, we will provide a makeup session to ensure the continuity of the learning process.
Our communication takes place in What’s App chats, Instagram and FB communicators unless agreed upon otherwise. Please check the app often and stay updated about any changes.
Dress Code
All participants MUST wear tight comfortable clothes during class for safety and progress. All participants must make their hair up off the face and shoulders. No jewelries are allowed.
Cost of the home events
Events preparation and additional training sessions and rehearsals will be provided by the UPA in accordance with your child’s training schedule. You will be asked to provide an additional payment for these events in case your child participates in them.
Shows Dates
Halloween Party
October 27th
- Games, party and show
- Participation Fee (will be announced)
- Registration before OCT 1st
Winter Show
January 5th
- Show, party and gifts
- Participation Fee and Gifts (will be announced)
- Mandatory rehearsal January 4th
- Registration before DEC 1st
April Fool Comedy Show
March 30th
- Show, party and gifts
- Participation Fee (will be announced)
- Registration before MAR 1st
Gala Show
June 29th
- Show, party and gifts
- Participation Fee and Gifts (will be announced)
- Mandatory rehearsal June 22nd
- Participation is subject to previous events attendance
Trial Class and Initial Assessment of Skills
Before committing to our program, your child will be invited to our trial session. The goal of the initial assessment is to get to know the parents and the athlete, assess athlete’s physical activity level, emotional, and learning skills. A lot of valuable information is gleaned during the first training session on both sides. Following that, the UPA trainer will suggest a preferable training day/s and attendance frequency, taking into consideration your child’s current physical sate, their goals, previous assessments, and any other information the family chose to share during the first session.
Parent Watching, Pick-up and Drop-off
For the benefit of all children, we have a non-parent in the studio policy. Parents allow to watch their child in the first session only. Also, we kindly ask all parents to wait for their children outside of the studio in the gym’s entrance area. You are always welcome on premises five minutes before and after your child’s class. If your child has a medical condition, we ask you to stay in close proximity and be available on the phone in case of a medical emergency. We kindly ask you to be conscious of your child's scheduled lessons times. In case you are running late or dropping off early and the trainer is available, we will use this extra time as instructional. If the trainer is unavailable, the child will wait for you on the premises.
We appreciate your mutual and continuous effort for the benefit of our children!